Privacy Policy.

1. Operational Overview

Scriptologix Solutions ("we", "us", or "our") is a bespoke software engineering agency operating as a sole proprietorship based in Delhi NCR, India. We architect and deploy enterprise-grade software. This policy outlines how we handle data collected through our public website, Client Portal, and operational workflows. We do not sell data, run advertising networks, or monetize client information.

2. Information Collection

We strictly collect information necessary to execute technical engagements and maintain business operations:

• Intake & Contact Data: Name, work email, company details, and project specifications submitted via our intake terminals.
• Portal Credentials: Securely hashed passkeys and authentication tokens used to access the Client Portal.
• Infrastructure Telemetry: Anonymized server health pings, database pool metrics, and active compute loads gathered strictly to monitor the health of the systems we engineer for you.

3. Secure Vault & Confidentiality

When transferring API keys, environment variables, or sensitive proprietary documents, we utilize our internal Secure Vault protocol. Volatile payloads (one-time credentials) are symmetrically encrypted and permanently destroyed from our database the moment they are revealed by the authorized client. We treat all client business logic and operational workflows as strictly confidential.

4. Third-Party Infrastructure

To deliver our services, we utilize industry-standard, secure infrastructure providers. This includes transactional email routing (SMTP), database hosting, and edge computing networks. These providers are bound by strict enterprise data processing agreements and are only granted access to the precise data packets required to execute their specific function.

5. Data Retention & Destruction

We retain active engagement data (invoices, architectural blueprints, communication logs) for the duration of our partnership and as required by standard accounting and legal practices. Upon explicit request or contract termination, we will permanently purge all non-essential operational data and access keys associated with your project from our active servers.

6. International Data Rights (GDPR & CCPA)

For clients and authorized users residing in the European Economic Area (EEA), the United Kingdom, or California, we fully comply with GDPR and CCPA frameworks. You retain the right to request access to, correction of, portability of, or the complete erasure of your personal data (the "Right to be Forgotten"). We process data strictly on the lawful basis of contract fulfillment and legitimate business interest. To exercise these statutory rights, or to request a comprehensive data audit, please contact our privacy team.

7. Contact

For inquiries regarding data security, portal access logs, or to request the deletion of your account records, please contact us directly at legal@scriptologix.in.